Nhlakanipho Gumede
Johannesburg South, South Africa
Communication, Community Manager, Human Resource
Profile Photo

His\Her Talents

Years of experience: 5-10 years
Abilities: Organised, Methodic, Imaginative, Analysis and critical spirit, Intuitive, Curiosity, Open minded, Structured
Languages:
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Accomplishments:
HR Administration Accomplishments (2+ Years) • Streamlined the onboarding process for new hires, reducing initial training ramp-up time by 20%. • Managed employee records and HR data systems, cutting down data entry errors by 15% through workflow improvements. • Assisted in resolving employee relations and benefit inquiries, maintaining a 95% satisfaction rating across staff. • Coordinated recruitment drives that decreased time-to-hire metrics by two weeks for operational roles Sales Accomplishments (5+ Years) • Exceeded quarterly sales targets by an average of 15% consistently over a two-year period. • Secured key client accounts that grew regional revenue by 22% within one fiscal year. • Trained and mentored junior sales staff on communication strategies, helping improve team conversion rates by 18%. • Retained top-tier clients by resolving complex account issues, achieving a 92% annual account renewal rate.

Profile

Educations

  • Date attended: from: 2016 to: 2020
    School: Tshwane University of Technology
    Degree: Bachelor's Degree
    Field of study: Marketing

Experience

  • Name company: Pestana Hotel Group
    Title: HR Administrator
    Location: Johannesburg, South Africa
    Experience abroad: No
    Time period: from: 02.2024 I currently work here
    Description: Payroll Administration Support & Data Control: Assist with payroll support functions for over 70 multi-departmental employees by tracking staff records, auditing timesheets and hours, verifying certifications, and reconciling data to ensure accurate payroll and operational reporting. Full-Cycle Recruitment & Onboarding: Coordinate recruitment activities, screen candidates, manage onboarding documentation, and verify identity and legal files for completeness and accuracy prior to start dates. Intake, Authorizations & File Auditing: Review incoming employee, statutory, and insurance documentation to identify missing details; proactively contact staff, vendors, and statutory entities (SARS, Workman's Compensation) via phone and email to obtain outstanding records. HR Systems & Record Management: Maintain accurate digital and physical employee files in Microsoft Dynamics 365 and SAP, ensuring full confidentiality and strict version control. Administrative Follow-Up & Reporting: Track completion dates, manage administrative authorizations, log incidents, compile evidence packs, and produce regular HR and compliance metrics reports for executive leadership.

His\Her Wishes

Industry sector : Communication, Editing and Media
Specific activity : Social Economy, NGO, NS
Location: Los Angeles, CA, USA
Market type : B2C and B2B International
Progress of project:
1 Definition of Concept
2 Prototype
3 Test
4 First customers
5 First revenues
6 Development
7 International Development
8 Cession / Buyout
Interested in break-through innovation : No
Degree of implication : 60-100% Available
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