Titus steven Chiumia
Mzuzu, Malawi
Sales and Development, Communication, Project Management, Business Intelligence, Research and Development
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His\Her Talents

Years of experience: 5-10 years
Abilities: Active and dynamic, Sense of détail, Imaginative, Analysis and critical spirit, Empathy, Open minded, Like to plan
Languages:
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Accomplishments:
I am a results-driven professional with a proven track record in logistics, customer service, sales, and financial operations. Throughout my career — including at Lion Cage Courier Service and Logistics Limited — I have led process improvements that increased operational efficiency, elevated customer satisfaction, and enhanced overall business performance. My ability to combine strategic thinking with hands-on execution has helped businesses achieve growth through improved systems, data-driven decision-making, and client-centered innovation. I’ve successfully managed sales campaigns, streamlined service delivery, and implemented financial controls using various accounting systems, ensuring both transparency and profitability. These achievements reflect my core strength: transforming everyday business challenges into scalable opportunities. I’m passionate about driving innovation, building sustainable business models, and collaborating with like-minded investors to turn visionary ideas into impactful realities.

Educations

  • Date attended: from: 2005 to: 2007
    School: MacMaine College of Business and Computing
    Description: “Studied Business Administration with the Business and Computer Examination Board, gaining solid knowledge in core areas such as management, accounting, marketing, business communication, and computer applications. The program emphasized both theoretical and practical skills, preparing me to effectively handle administrative, financial, and operational functions in a dynamic business environment.”
    Degree: Other
    Field of study: Business Administration

Experience

  • Name company: Chudako Building Contractors
    Title: Finance and Administration Assistant
    Location: Mzuzu, Malawi
    Experience abroad: No
    Time period: from: 06.2019 to: 10.2022
    Description: At Chudako Building Contractors, I worked as a Finance and Administration Assistant, supporting both financial and operational functions of the company. My key responsibilities included recording and reconciling financial transactions, managing petty cash, preparing payment vouchers, and assisting in payroll processing. I also maintained supplier and client records, handled procurement and office logistics, and supported the preparation of financial reports for management. Additionally, I ensured proper filing of documents, coordinated communication within the office, and assisted in monitoring project expenditures. This role enhanced my accounting accuracy, administrative coordination, and multitasking abilities within a construction industry setting.
  • Name company: Chipo Musandi Safari Club Limited / Nkhotakota Pottery Lodge
    Title: Backoffice Manager
    Location: Nkhotakota, Malawi
    Experience abroad: No
    Time period: from: 06.2023 to: 12.2024
    Description: At Nkhotakota Pottery Lodge, I served as Backoffice Manager, overseeing administrative and operational support functions to ensure smooth daily operations. My responsibilities included managing financial records, processing invoices and payments, coordinating staff schedules, maintaining office systems, and ensuring proper stock and supplies management. I also handled internal reporting, supported guest services indirectly through efficient back-office operations, and contributed to improving overall workflow and operational efficiency. This role strengthened my skills in administration, financial management, and organizational coordination in a hospitality setting.
  • Name company: Lion Cage Courier Service and Logistics Limited
    Title: Customer Service & Logistics Support Officer
    Location: Mzuzu, Malawi
    Experience abroad: No
    Time period: from: 03.2025 to: 09.2025
    Description: I served as a Customer Service and Logistics Support Officer, ensuring seamless courier operations and high-quality client service. My responsibilities included coordinating parcel deliveries, monitoring drivers and operators, managing daily vehicle activity reports, and addressing customer inquiries and service issues promptly. I also assisted in invoicing, payment follow-ups, and maintaining accurate logistics and financial records. This role enhanced my skills in customer relationship management, logistics coordination, problem-solving, and operational support within a fast-paced courier and delivery environment.
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